Privacy Policy

Last Updated: January 15, 2025

At BrainTouch, we take your privacy seriously. This comprehensive privacy policy explains how we collect, use, protect, and share your personal information when you use our mobile game testing platform and related services.

Information We Collect

We collect several types of information from and about users of our service, including information by which you may be personally identified and information about your usage patterns and preferences.

Personal Information

Name, email address, and contact information when you create an account
Profile information including gaming preferences and experience level
Payment information for premium services (processed securely through third-party providers)
Communication records when you contact our support team
Survey responses and feedback you provide about games and our platform

Usage and Technical Information

Device information including model, operating system, and unique identifiers
Game testing data including play patterns, performance metrics, and crash reports
Log files containing IP addresses, browser types, and access times
Location data (when permitted) to provide relevant game testing opportunities
Analytics data about how you interact with our platform and games

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, as well as to communicate with you about your account and our offerings.

Purpose	Information Used	Legal Basis
Account management	Name, email, profile data	Contract performance
Game testing coordination	Device info, preferences, location	Legitimate interest
Platform improvement	Usage data, analytics	Legitimate interest
Customer support	Contact info, communication records	Contract performance
Marketing communications	Email, preferences	Consent

Important: We never sell your personal information to third parties. Any data sharing is done only with your consent or as required by law, and always with appropriate safeguards in place.

Data Sharing and Disclosure

We may share your information in specific circumstances, always with appropriate protections and only to the extent necessary for the stated purpose.

Service Providers

We work with trusted third-party service providers who assist us in operating our platform. These partners have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.

Game Developers

When you participate in game testing, we may share anonymized performance data and feedback with game developers. Personal identifying information is never shared without your explicit consent.

Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Your Privacy Rights

You have several rights regarding your personal information. We are committed to honoring these rights and making it easy for you to exercise them.

Access Your Data

Request a copy of the personal information we hold about you, including how we use it and who we share it with.

Update Information

Correct or update any inaccurate or incomplete personal information in your account settings or by contacting us.

Delete Your Account

Request deletion of your account and associated personal information, subject to legal retention requirements.

Data Portability

Request your data in a structured, commonly used format that you can transfer to another service.

Opt-Out Options

Withdraw consent for marketing communications or specific data processing activities at any time.

Restrict Processing

Request that we limit how we process your personal information in certain circumstances.

To exercise any of these rights, simply contact us using the information provided below. We will respond to your request within 30 days and may require verification of your identity to protect your privacy.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

End-to-end encryption for all data transmission
Secure socket layer (SSL) certificates for all web communications
Regular security audits and penetration testing
Multi-factor authentication for account access
Automated backup systems with encryption at rest

Organizational Measures

Limited access to personal data on a need-to-know basis
Regular employee training on data protection practices
Incident response procedures for potential data breaches
Third-party vendor security assessments and agreements
Regular review and updating of security policies

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy.

Retention Periods

Account information: Retained while your account is active plus 2 years after closure
Game testing data: Retained for 3 years for research and development purposes
Communication records: Retained for 5 years for customer service and legal purposes
Marketing data: Retained until you opt out or 3 years of inactivity
Legal compliance data: Retained as required by applicable laws

Secure Deletion

When personal information is no longer needed, we securely delete it using industry-standard data destruction methods. This includes overwriting storage media and ensuring deleted data cannot be recovered.

International Data Transfers

BrainTouch operates globally, and we may transfer your personal information to countries other than your country of residence. We ensure appropriate safeguards are in place for all international transfers.

Transfer Mechanisms

Standard contractual clauses approved by relevant data protection authorities
Adequacy decisions recognizing equivalent levels of protection
Certification schemes and codes of conduct for data processors
Binding corporate rules for transfers within our corporate group

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible. For children between 13 and 18, we require parental consent for account creation and certain data processing activities.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes through multiple channels.

Notification Methods

Email notification to your registered email address
In-app notifications when you next access our platform
Prominent notice on our website homepage
Updated "Last Modified" date at the top of this policy

Your continued use of our services after the effective date of any changes constitutes your acceptance of the updated privacy policy.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please don't hesitate to reach out to us:

Email: contact@dowlad-oronge.top

Phone: +1 (765) 446-8600

Address: 710 E Jefferson Ave, Effingham, IL 62401, United States

Privacy Officer: Available Monday-Friday, 9 AM - 5 PM Central Time